FEATURE

FEATURE

Why our customers choose us?

JAPANQUALITY

We proudly provide Japan quality services.

We satisfy customer needs with our fastest and quality repairs.Simple repairs such as just replacing broken parts are rare.In most cases, one broken part is causing other problems.Even two identical suitcases require different types of repairs depending on the environment and how frequently they are being used.

We listen to our customers’ problems and provide the best repair solutions for each customer.We are not here to offer a temporary fix that might end up causing problems during your travels.We are here to provide long term solutions by repairing various wear and tear due to years of usage.Wherever you are traveling to or wherever you are in the world, we would like you to feel assured that you can rely on us in case of something happens.

Our love for repairs drives us to continue to research new and original repair methods and techniques.Our corporate philosophy is the reason our customers choose us and keep coming back.

FEATURE

  • Point-01

    fastest

    Bring it in for repairs, it’ll be done in as little as 10 minutes!
    The fastest repair service.

    “I want to get my suitcase fixed ASAP!”
    Don’t you want to use your suitcase right away?
    Our repair services will take from as little as 10 minutes to three days.

  • Point-02

    Near the station

    All of our shops are located near the station, it’s very convenient!

    Isn’t it hard to drag your broken suitcase around?
    All of our shops are conveniently located near the station, it’s easy to get to!
     

Our shop locations

R E P A I R   E X A M P L E

Examples of repairs

Reliable services with proven track record!
We can handle difficult repairs.

FLOW

  • STEP01

    Free consultation
    &
    estimate

    Please contact us through our
    repair service request form or
    the Google business profile of
    our shop you are planning to
    visit. You can visit one of our
    shops directly, however, to save yourself the trouble, we recommend that you contact us beforehand.

  • STEP02

    Visit our shop
    &
    payment

    We will check your suitcase
    and give you the final estimate and the time it will take for
    repair. We try our best to give
    your suitcase back on the
    same day, however, it may take longer depending on how busy we are and parts availability.
    We kindly ask for your understanding.

  • STEP03

    Repairs

    We will repair your suitcase
    after we check the problem
    and mobility of your suitcase
    based on Depending on the
    degree of the damage, it may
    taker longer than previously
    informed repair time
    (i.e. We found a damage in the body of the suitcase after a
    wheel was removed.)

  • STEP04

    Pick up your suitcase

    Check your suitcase.

It’s faster than manufacturers repair services, and we offer lower prices.

The repair price may change depending on the brand.

  • Handle repair

    ¥2,200

  • Caster-wheel repair

    ¥3,850

    ※Replace all four caster-wheels at a discounted price of ¥13,200 (Two caster-wheel type ¥13,200)

  • Body cleaning
    (Removing stickers, etc.)

    Each item¥5,500

  • Zipper pull tab repair

    ¥2,200

  • Dent or crack repair
    (fiber processing for the inside included)

    ¥11,000

  • TSA lock repair

    ¥8,800

  • Collapsable handle repair

    ¥5,500

    ※The price varies depending on the damage condition.

  • Zipper repair

    ¥5,500

    ※The price varies depending on the damage size and condition.